Shipping policy
Processing Time
All orders are processed within 1–3 business days. Once your order is confirmed, our team prepares and dispatches it as quickly as possible. During high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times depend on your location:
- United States: 7–14 business days
- Europe: 7–14 business days
- United Kingdom: 7–14 business days
- Canada & Australia: 10–18 business days
- Rest of the world: 10–20 business days
Please note that these are estimated delivery times and may vary due to external factors such as customs delays or carrier issues.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order anytime using our “Track Your Order” page. Tracking information may take 2–5 days to update after shipment.
Shipping Costs
We offer free standard shipping on all orders. Any applicable shipping fees will be clearly displayed at checkout before completing your purchase.
Delays & Lost Packages
While we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control. If your package is significantly delayed or appears lost, please contact our support team, and we will assist you in resolving the issue.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Customs & Duties
For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer.
If you have any questions regarding your order or shipping, feel free to contact us — we’re here to help.